GREAT CUSTOMER SERVICE IS EVERYONE’S JOB

Consultation has concluded

We need your help to create Council’s new Customer Charter - fill in the quick survey below and you could win your choice of a $20 voucher for a movie pass or coffee shop!

The new Customer Charter will set out our promise to aim for excellence in all our interactions with our customers and colleagues.

Thank you to all those staff who have already had input through a focus group.

We’ve also been talking to the community to get their feedback on how we can do better. We’ll draw on everyone’s ideas to draft a charter.


We need your help to create Council’s new Customer Charter - fill in the quick survey below and you could win your choice of a $20 voucher for a movie pass or coffee shop!

The new Customer Charter will set out our promise to aim for excellence in all our interactions with our customers and colleagues.

Thank you to all those staff who have already had input through a focus group.

We’ve also been talking to the community to get their feedback on how we can do better. We’ll draw on everyone’s ideas to draft a charter.